Unused products purchased directly from Buzzbicycles.com may be returned within 90 days of the original purchase date, provided they are in their original packaging.

To initiate a return, simply contact our Customer Service team to obtain a Return Authorization Number and shipping instructions.

For full details, please visit our Shipping Policy Page.

Buzz Bicycles combines affordable products with a leading industry warranty. All steel frames offer a limited lifetime warranty, and aluminum frames offer a 10-year warranty.

Rigid steel forks also offer a lifetime warranty, while shock forks and aluminum ones offer a 1-year warranty.

All other components are warranted for six (6) months from the date of purchase.

For more details, visit our Warranty Page.

At Buzz Bicycles, we stand behind the quality and durability of our products. We are proud to offer industry-leading warranty coverage:

• Steel Frames: Covered by a limited lifetime warranty.
• Aluminum Frames: Covered by a 10-year warranty.
• Rigid Steel Forks: Covered by a lifetime warranty.
• Shock Forks and Aluminum Forks: Covered by a 1-year warranty.
• All Other Components: Covered for six (6) months from the date of purchase.

Orders totaling $49 or more qualify for free standard shipping in the continental United States. For orders under $50, a flat shipping fee of $8.99 applies.

After your order, you should receive an order confirmation. Please allow 1–2 business days for processing. Once shipped, orders typically arrive within 3–4 business days.

For more information, visit our Shipping Policy Page

Buzz ebikes are UL2849 Certified*, a national safety standard that makes sure an ebike’s electrical system is safe. Each bike is engineered to prevent electrical issues, battery hazards, and overheating.

*Buzz Centris is UL2849 Compliant. It was tested and meets the safety standards, but it wasn’t additionally verified by an outside company.