Warranty
Built with quality and covered by three warranties. That’s peace-of-mind.
2-Year Electrical Component Warranty Keeps You Buzzing
The 2-year warranty covers the electric components of your model, including the motor, battery, LCD control panel and electric assist remote control panel for two years from the date of purchase against manufacturing defects. The limited warranty does not cover wear and tear.
10-Year Aluminum Frame Warranty, Because It Is Built To Last
The 10-year warranty covers the aluminum frame from the date of purchase against manufacturing defects. The limited warranty does not cover wear and tear.
6-Month Bike Component Warranty Covers All Your Essentials
The 6-month warranty covers the following components from the date of purchase against manufacturing defects: Fork, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, wiring harness, kickstand, reflectors/lights and hardware. The limited warranty does not cover wear and tear.
Return Policy
Sometimes things do not work out as planned. We understand and we’re here to help.
Returns are only accepted on product purchased directly from BuzzBicycles.com. All product returns must be made within 90 days of purchase, using the original packaging material. The customer is responsible for all return shipping and handling fees. Returned products must be in new, unused condition. Contact Buzz at support@buzzbicycles.com to receive a return authorization number and return shipping information.
If your order arrives damaged from the carrier, contact Buzz within 72 hours at support@buzzbicycles.com.
If parts are missing or damaged, please contact our Service Department at service@buzzbicycles.com.